Published:
February 05, 2020
Category:
Design / Technology
Client:
Oceanthemes

Improving Communication for a Medium-Sized Retail Company with a VoIP Solution

Client: Medium-Sized Retail Company

Challenge: The retail company faced challenges with its traditional phone system, including high costs, limited scalability, and difficulties in managing multiple locations. They needed a more flexible and cost-effective communication solution to connect their stores and remote employees.

Solution: Yenzabusha IT Solutions implemented a VoIP (Voice over Internet Protocol) solution, providing:

  • A cloud-based VoIP system that allows easy scalability as the business grows.
  • Integration with Microsoft Teams for unified communication.
  • Features such as call forwarding, voicemail-to-email, and mobile app access, ensuring employees are always connected.
  • Ongoing support and training to ensure smooth adoption of the new system.

Outcome: The VoIP solution significantly reduced communication costs by 40%, and the company experienced improved connectivity across all locations. Employees appreciated the flexibility of the system, leading to better customer service and internal communication. The scalability of the VoIP system allowed the company to easily expand its operations without additional overhead.

“I cannot give you the formula for success, but I can give you the formula for failure.
It is: Try to please everybody.”
– Herbert Bayard Swope

Process & Results

But while DevOps as a development approach remained uncontested, the security aspects of the app development process largely remained under the shadow. There was a perception that along with the operations, app security should equally be a part of the development process. With the demand for integrating security with the product life cycle, the DevSecOps approach has emerged. This approach has already proven to play an instrumental role in reducing the security vulnerabilities of the apps. While integrating the security with the DevOps approach has always been of high demand, this requires a completely different range of processes and tools. DevOps is already known to boast of an agile development methodology.

While integrating the security with the DevOps approach has always been of high demand, this requires a completely different range of processes and tools. DevOps is already known to boast of an agile development methodology. Though the companies embracing DevSecOps development methodology are only a few in numbers, in the time to come many companies working with DevOps approach can actually embrace this new methodology for giving their projects.

BPC REPORT 4: 1.3.0 Free Checklist Not Completed, 03/11/2024 16:26:32 Active No SSL Cookies disabeled or was accepted