Yenzabusha IT Solutions recognizes the critical role of Internet connectivity for your business. Through our partner, Jenny Internet, we’ve implemented a proactive system for link monitoring and automatic downtime ticket creation across all our Business Connection services. Using specialized equipment, we monitor your Internet connection and address any issues promptly, reducing the need for you to manually log support tickets during outages.
In order for you to enjoy Jenny Internet, we require to install equipment needed to get up and running.
Extra Equipment or labour may be needed to complete your installation.
You will recieve a final quote based on your location.
We have three levels of support: Support, Advanced Support, and Technical. What sets your business support apart, is that business support queries are escalated to our Advanced Support team if a solution is not found and callouts are prioritized by our local dealers.
Some ISPs sell consumer services to businesses without taking into consideration the costs of downtime or services not working optimally.
Some hidden costs and pain points can be:
Your questions answered
Installations typically take between 1 and 7 working days.
You can simply log any support problems directly on our website or phone our call-centre support agents 7 days a week, all of which are backed up by local technicians.
Yes, we provide static IP addresses. Please contact our sales team for current pricing.
You can request an upgrade or downgrade at any point.
If the service is upgraded mid-month, the upgrade can be done the same day. You will be billed pro-rata for the extra value from the day the service was upgraded to month-end. You will receive the pro-rata bill with your next months’ invoice.
All downgrades will only be processed at month-end so this will not affect your billing in any way.