Terms and Conditions

Welcome to Yenzabusha IT Solutions! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website and services. If you do not agree with any part of these terms, you must not use our services.

1. Definitions

  • “We,” “Us,” “Our,”: Refers to Yenzabusha IT Solutions, a provider of IT and communication services.
  • “You,” “User,” “Customer,”: Refers to any person or entity accessing or using our services.
  • “Services”: Refers to any products, software, solutions, and services provided by Yenzabusha IT Solutions, including IT Managed Services, Cybersecurity, Web Development, and more.

2. Use of Our Services

By using our services, you agree to:

  • Provide accurate and up-to-date information when requested.
  • Use our services only for lawful purposes and in compliance with all applicable laws and regulations.
  • Not engage in any activity that may disrupt or interfere with our services, network, or systems.
  • Keep your account credentials secure and notify us immediately if you suspect any unauthorized access.

3. Service Availability and Modifications

We aim to provide continuous and uninterrupted access to our services. However, we do not guarantee that our services will always be available, error-free, or meet your specific requirements.

  • Service Interruptions: We may need to suspend or limit access to our services for maintenance, upgrades, or other operational reasons. We will strive to notify users in advance, where possible.
  • Modifications: We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

4. Payment and Fees

  • All fees for our services are outlined in your agreement or invoice. Payment terms will be specified in these documents.
  • You agree to pay for services on time and in accordance with our payment policies.
  • Late payments may incur additional charges or lead to suspension of services.

5. Intellectual Property

All content, software, and materials provided by Yenzabusha IT Solutions, including our website, logos, and documentation, are protected by intellectual property laws. You agree not to copy, distribute, modify, or use any of our materials without prior written consent.

6. Limitation of Liability

  • To the fullest extent permitted by law, Yenzabusha IT Solutions shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of our services or inability to use them.
  • We are not liable for any data loss, business interruption, or loss of profits arising from the use or failure of our services, even if we have been advised of the possibility of such damages.
  • Our total liability for any claims related to our services will not exceed the amount paid by you for the services in question over the last 12 months.

7. Warranties and Disclaimers

Our services are provided “as is” without any warranties or guarantees of any kind. We disclaim all implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • We do not guarantee that our services will be uninterrupted, error-free, or free from viruses or other harmful components.
  • Any advice or information provided by us, whether oral or written, does not create any warranty unless expressly stated in writing.

8. Termination

We reserve the right to terminate or suspend your access to our services, without notice, if we believe you have violated these terms or engaged in any unlawful activity.

  • You may also terminate your use of our services at any time by notifying us in writing.
  • Upon termination, you must cease all use of our services, and any outstanding payments must be settled.

9. Indemnification

You agree to indemnify, defend, and hold harmless Yenzabusha IT Solutions and its employees, agents, and affiliates from any claims, damages, or expenses (including legal fees) arising from your use of our services or violation of these terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of [insert applicable jurisdiction]. Any disputes related to these terms shall be subject to the exclusive jurisdiction of the courts in [insert applicable jurisdiction].

11. Changes to These Terms

We reserve the right to modify these terms at any time. Any changes will be posted on this page, and we will notify you through our website or by email. By continuing to use our services after any modifications, you agree to the updated terms.

12. Contact Information

If you have any questions or concerns about these terms, please contact us:

Yenzabusha IT Solutions
27 OR Tambo Rd, Model Park, Witbank
Email: info@yenzabusha.co.za
Phone: 013-170-8164

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