Privacy Policy
Yenzabusha IT Solutions values your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Data: Name, email address, phone number, company name, and other contact information provided when you contact us, sign up for services, or request support.
- Technical Data: IP addresses, browser type, operating system, and details about your visit, including pages viewed, links clicked, and referring sites.
- Service Data: Information related to the services you use, such as configuration details and logs from our managed services.
- Payment Information: If you engage in transactions with us, we collect payment information, such as billing addresses and credit card details.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services.
- Improve, personalize, and expand our website.
- Respond to your inquiries, support requests, and feedback.
- Process payments for services and products.
- Comply with legal obligations and resolve disputes.
- Send newsletters, updates, and marketing communications if you opt-in.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Third-party vendors and partners who assist in providing IT services, website hosting, payment processing, or other services. These partners are bound by confidentiality agreements.
- Legal Authorities: When required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
4. Data Security
We take reasonable precautions to protect your information from unauthorized access, alteration, or destruction. However, no internet-based system is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect data and enhance your experience on our website. You can manage your cookie preferences through your browser settings. Some cookies are essential for the functionality of our site, and disabling them may affect your experience.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Object to the processing of your data or request data portability.
- Opt-out of marketing communications at any time.
- Request clarification on how your data is being used.
To exercise any of these rights, please contact us at [insert contact email]. We will respond to your request within a reasonable timeframe.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page, and we will notify you via email or through our website if significant changes occur.
9. Contact Us
If you have any questions or concerns about our privacy practices, please contact us:
Yenzabusha IT Solutions
27 OR Tambo Rd, Model Park, Witbank
Email: info@yenzabusha.co.za
Phone: 013-170-8164